Terms and Conditions
Last updated: 18 Jan. 2026
The booking of our humanoid robotic services is subject to the following terms and conditions. Please refer to Section (A) for Service and Section (B) for the Pilot Demo.
(A) TERMS AND CONDITIONS OF HUMANOID ROBOT ENTERTAINMENT SERVICE
1. BOOKING & SERVICE
Upon booking by Client and accepted, Service Provider will provide humanoid robot entertainment performance(s) including: including robotic dance performances, interactive shows or other mutually agreed entertainment ("Service"). The Service includes on-site robot operation, basic technical support, and performance execution for the agreed duration. Service excludes: transportation of robot by Client, setup/tear-down by Client, or use of Client's proprietary music/content without prior written consent.
2. FEES & & PAYMENT TERM
Client shall pay Service Provider the agreed fee before the service. Payment: 100% non-refundable payment shall be made for online booking. For offline arrangement: 50% non-refundable downpayment due upon signing; 50% balance due 3 days before performance. If any cancellation by Client, there shall be no refund. Late payment fees: 5% monthly interest on overdue invoices.
3. CLIENT OBLIGATIONS & SAFETY
The Client shall: (a) provide a safe, accessible venue with minimum 2m × 2m level floor space; (b) ensure venue compliance with applicable safety, building and insurance requirements; and (c) obtain all permits/approvals required for robot operation. The Client is responsible for spectators’ safety and maintaining order and shall not modify, tamper with or operate the robot, nor allow unauthorised persons to do so.
4. INTELLECTUAL PROPERTY & MARKETING
The Service Provider retains all intellectual property in the robot design, software, choreography and performance content. Where the Client uses promotional materials from the performance, the Client will credit the Service Provider as “Powered by Intellectus Universe” where reasonably practicable. The Service Provider grants the Client a royalty-free licence to record and use photos/videos of the Service for marketing purposes (including social media, portfolio, case studies and promotional materials) for mutual marketing benefit.
5. LIABILITY, INSURANCE & FORCE MAJEURE
5.1 Except for death or personal injury caused by the Service Provider’s gross negligence, the Service Provider (and its employees/agents) shall not be liable for: (a) personal injury, bodily harm, or illness of any person (including spectators, staff, or Client employees); (b) property damage; (c) loss of business, profits or opportunity; or (d) indirect, consequential or punitive damages, including anything arising from robot malfunction, collision, electrical hazard, environmental conditions, venue infrastructure or cancellation/delay due to circumstances beyond reasonable control. The Service Provider’s aggregate liability to the Client is limited to the total fees paid under this Agreement.
5.2 The Client shall maintain its own public liability insurance for its venue, operations and spectators and shall indemnify the Service Provider against claims arising from the Client’s breach, negligence, willful misconduct, venue or spectators’ conduct. Neither party is liable for non-performance due to force majeure events: pandemic, natural disaster, government order, war, terrorism, severe weather, road closure, venue inaccessibility, or circumstances beyond reasonable control including but not limited to robot malfunction for any reasons. Client shall be entitled for full refund or receive credit for future booking. The Service may be rescheduled by mutual agreement.
6. CONFIDENTIALITY, DATA & GOVERNING LAW
6.1 Event details and attendee information are confidential and will only be disclosed as required by law; any personal data will be processed in accordance with Singapore’s Personal Data Protection Act. Each party shall keep confidential commercially sensitive information shared during discussions, save for information already public. The Service Provider may use the Client’s name and/or venue as a case study unless the Client objects in writing.
6.2 This Agreement is governed by the laws of Singapore. Parties shall first attempt amicable resolution, failing which disputes are subject to the exclusive jurisdiction of the Singapore courts, and the unsuccessful party shall reimburse the prevailing party’s reasonable legal costs on an indemnity basis. This Agreement constitutes the entire agreement regarding the Service and may only be varied in writing signed by both parties. If any provision is unenforceable, the remainder continues in full force.
(B) TERMS AND CONDITIONS (PILOT DEMO)
1. PILOT DEMO & PURPOSE
The Service Provider will provide a complimentary humanoid robot entertainment pilot demonstration, including robotic dance performances, interactive shows or other mutually agreed entertainment (the “Pilot Demo”) as specified in Schedule 1. The Pilot Demo is free of charge and is intended for the Client to experience and evaluate the robot’s entertainment capabilities for potential future commercial engagement. It includes on-site robot operation, basic technical support and performance execution for the agreed duration.
2. FEES & TRANSPORTATION
No service fee is payable for the Pilot Demo. The Client shall reimburse the Service Provider the actual transportation costs, offset by the $10 booking fee paid at the time of reservation (delivery and collection of robot to/from the venue), by cash or Paynow against receipt.
3. CLIENT OBLIGATIONS & SAFETY
The Client shall: (a) provide a safe, accessible venue with minimum 2m × 2m level floor space; (b) ensure venue compliance with applicable safety, building and insurance requirements; and (c) obtain all permits/approvals required for robot operation. The Client is responsible for spectators’ safety and maintaining order and shall not modify, tamper with or operate the robot, nor allow unauthorised persons to do so.
4. INTELLECTUAL PROPERTY & MARKETING
The Service Provider retains all intellectual property in the robot design, software, choreography and performance content. Where the Client uses promotional materials from the Pilot Demo, the Client will credit the Service Provider as “Powered by Intellectus Universe” where reasonably practicable. The Service Provider grants the Client a royalty-free licence to record and use photos/videos of the Pilot Demo for internal evaluation and marketing (including social media, portfolio, case studies and promotional materials) to showcase the humanoid robot experience, for mutual marketing benefit.
5. LIABILITY, INSURANCE & FORCE MAJEURE
5.1 Except for death or personal injury caused by the Service Provider’s gross negligence, the Service Provider (and its employees/agents) shall not be liable for: (a) personal injury or illness; (b) property damage; (c) loss of business, profits or opportunity; or (d) indirect, consequential or punitive damages, including any arising from robot malfunction, collision, electrical hazard, environmental conditions, venue infrastructure or cancellation/delay due to circumstances beyond reasonable control. The Service Provider’s aggregate liability to the Client is limited to the actual transportation costs reimbursed under this Agreement.
5.2 The Client shall maintain its own public liability insurance for its venue, operations and spectators and shall indemnify the Service Provider against claims arising from the Client’s breach, negligence, willful misconduct, venue or spectators’ conduct. Neither party is liable for non-performance due to force majeure events: pandemic, natural disaster, government order, war, terrorism, severe weather, road closure, venue inaccessibility, or circumstances beyond reasonable control including but not limited to robot malfunction for any reasons. The Pilot Demo may be rescheduled by mutual agreement or cancelled with no further obligation.
6. CONFIDENTIALITY, DATA & GOVERNING LAW
6.1 Event details and attendee information are confidential and will only be disclosed as required by law; any personal data will be processed in accordance with Singapore’s Personal Data Protection Act. Each party shall keep confidential commercially sensitive information shared during discussions, save for information already public. The Service Provider may use the Client’s name and/or venue as a case study unless the Client objects in writing.
6.2 This Agreement is governed by the laws of Singapore. Parties shall first attempt amicable resolution, failing which disputes are subject to the exclusive jurisdiction of the Singapore courts, and the unsuccessful party shall reimburse the prevailing party’s reasonable legal costs on an indemnity basis. This Agreement constitutes the entire agreement regarding the Pilot Demo and may only be varied in writing signed by both parties. If any provision is unenforceable, the remainder continues in full force.
Schedule 1: Scope of service:
Detail Specification
Performance Type: robotic dance performances, interactive shows
Date & Time: according to the booking form
Duration: 30 mins unless agreed otherwise
Venue: Client address
Fee (SGD): actual transportation costs, offset by the $10 booking fee